Cookie Policy

How we use cookies and similar technologies on our website

2025/01/15

Introduction

This Cookie Policy explains how Sora2 ("we", "us", or "our") uses cookies and similar technologies on our website at sora2.com. By using our website, you consent to the use of cookies as described in this policy.

Last updated: January 15, 2025

What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and provide information to the website owners.

How We Use Cookies

We use cookies for the following purposes:

  • Essential Cookies: These cookies are necessary for the Sora2 platform to function properly. They enable core functionality such as user authentication, video generation sessions, and security features. These cookies cannot be switched off in our systems.

  • Performance Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the performance of our AI video generation platform.

  • Functional Cookies: These cookies enable enhanced functionality and personalization, such as remembering your video generation preferences, theme settings, and language choices.

  • Analytics Cookies: These cookies help us analyze usage patterns to improve our AI video generation services and user experience.

Types of Cookies We Use

Essential Cookies

  • Session cookies: Maintain your login session and video generation progress
  • Authentication cookies: Verify your identity when you sign in to Sora2
  • Security cookies: Protect against fraud, abuse, and unauthorized access
  • Payment session cookies: Securely process your subscription and credit purchases

Performance Cookies

  • Analytics cookies: Understand how users interact with our video generation features
  • Load balancing cookies: Distribute server traffic for optimal performance
  • Error tracking cookies: Help us identify and fix technical issues

Functional Cookies

  • Preference cookies: Remember your video quality settings and generation preferences
  • Theme cookies: Save your light/dark mode preference
  • Language cookies: Remember your selected language (English or Chinese)
  • Dashboard layout cookies: Remember your customized dashboard settings

Third-Party Cookies

We may use third-party services that set cookies for:

  • Payment processing: Stripe for secure payment transactions
  • Authentication: Google OAuth for social login
  • Video storage: AWS S3 for storing your generated videos
  • Email services: Resend for transactional emails

Managing Cookies

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • View and delete cookies stored on your device
  • Block cookies by activating the setting on your browser that allows you to refuse all or some cookies
  • Set your browser to notify you when you receive a cookie
  • Use "incognito" or "private browsing" mode to prevent cookies from being stored

You can manage your cookie preferences at any time through your browser settings. However, please note:

  • Blocking essential cookies will prevent you from using core features of Sora2, including video generation and account access
  • Disabling functional cookies may result in a less personalized experience
  • Blocking performance cookies will not affect your ability to use Sora2, but may limit our ability to improve the service

Browser-Specific Instructions

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and website data
  • Edge: Settings > Cookies and site permissions > Cookies and site data

Your Rights

Under applicable data protection laws, you have the right to:

  • Access information about the cookies we use
  • Withdraw your consent to non-essential cookies at any time
  • Request deletion of cookies from your device
  • Receive information about how we use cookies

We may update our Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

  • Posting the updated Cookie Policy on this page
  • Updating the "Last updated" date at the top of this policy
  • Sending you an email notification for significant changes (if you have an account)

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

For questions about your data privacy rights, please refer to our Privacy Policy.